retailer cheated me

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asked Jun 17 in Consumer Law by priti bansal
i purchased a dress for my sister worth 2000/- rupees from a retailer shop . my sister is not satisfied with that dress. i went to return it and asked him for refund but he didnt and told me that they can just exchange only. although they gave me slip and told me that goods ones sold cant be refund and it is stated on the bill also. now what should i do can i go for consumer forum or not ..............

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